TESTIMONIALS

I love my ring so much; I can’t stop looking at it. Thank you for all your help & for educating me about diamonds in such an uncomplicated way.

I really do appreciate all your help. Thank you!

Chantel – London
(Bespoke Engagement & Wedding Ring)

I really can’t speak highly enough about the service and quality from Icecool diamonds. Nina was fantastic, helping me to select the perfect diamond and setting it in a beautiful ring. My Fiancée was delighted and we have had so many flattering comments about how amazing the diamond is. Having worked in the trade in the past I would highly recommend ICD to anyone looking for jewellery that is a little bit more special than something you would buy in a high street jewellers.

Mac – Hertfordshire
(Round Diamond Engagement Ring)

Thank you so much for the beautiful ring you have made for my mum’s 80th birthday. It’s perfect! Working with you on the design has been a brilliant experience, and the ring you have created is everything I hoped it would be. My mum is going to be the happiest lady ever on her special birthday!

Heather – Bristol
(Bespoke Ring)

Great job! It is elegant and complements the band very nicely now and both are unique and an individual work of art!
Thank you both! It was a pleasure doing business with you!

Sharon – London
(Bespoke Engagement & Wedding Rings)

AWESOME. Oh my goodness I was totally blown away – really love it and thank you for designing it with Neil and making it perfect.
I guess I best start thinking of the wedding ring now. Thanks again.

Maria – Buckinghamshire
(Bespoke Ring)

Just want to say a huge thank you for producing such a fantastic engagement ring for me. Laura absolutely loved it, it blew her away just as much as it did me. We really are so delighted with it, many, many thanks for also having it made so quickly.

Charlie – London
(Bespoke Engagement & Wedding Ring)

Thank you so much! I’m already showing them off 🙂 It has been such a pleasure to work with you,
I can’t express how thrilled I am with the result! The earrings are so beautiful!

Elizabeth – London
(Bespoke Diamond Earrings)

It is truly beautiful and I’m sure she’ll love it.

Adrian – France
(Bespoke Diamond Ring)

I am delighted to say that the bangle went down very well – it exceeded all her expectations.
I should have a few brownie points in the bag for some time to come!!

Jeremy – Surrey
(Bespoke Diamond Bangle)

Thank you for all your patience and hard work. It has been an absolute pleasure doing business with you. Your enthusiasm, positivity, friendliness and professionalism has each left a special sparkle in my ring & I’II always remember you for it. I will most definitely promote you by word of mouth with the greatest confidence and delight. I will definitely be waving my left hand about with great confidence. Take care guys, and keep up the good work.

Karen – London
(Bespoke Dress Ring)

Thank you so much Nina! You have been absolutely wonderful to deal with and made it a real pleasure,
the rings are stunning and I couldn’t be happier with the overall experience with you guys.
I couldn’t recommend Icecool diamonds highly enough. Have a wonderful summer!

Kim – Milton Keynes

Many thanks for the ring it’s fantastic, just how she wanted it to look. Say thanks to the team there.

Richard – London
(Remodel or Mend)

Thank you so so much Nina!! THE RING IS AMAZING!!!! I totally love it, you have been so helpful to me.

George – London

I am absolutely delighted with the gorgeous ring you made for us – I’m having to stop myself from getting distracted by it at my desk at work!
Thank you so much for sorting it out and making the process so straightforward. I will definitely be recommending Icecool to all my friends.

Debika – London
(Bespoke Ring)

I have received the ring and I absolutely love it! It looks almost identical to the original one I had made,
I’m so pleased with it and with the service I have received from you all at Icecool, thank you again!

Rosalba – Surrey
(Remodel or Mend)

To everyone interested investing in a quality assured and stunning ring and great customer service then Icecool diamonds is for you. I,like most others had worries about investing with an online company for probably the most nerve racking moment of my life. I looked and looked for a perfect engagement ring but could never find a suitable one for the taste and desire of my fiancé until coming across Icecool diamonds. The website was and is fantastic and so helpful with everything I needed to know about rings and diamonds. The e-mail replies were quick and very informative and so satisfying. Costs for me was a massive factor and that’s where Icecool diamonds rise above the rest. By a considerable amount too. They really understood my concern and worry about parting with such a considerable amount of money online to someone I’d never seen before. But be rest assured they are the most trustworthy professional and most wonderful people I’ve ever had to buy from. They were so helpful and the ring was absolutely stunning and would recommend anybody to Icecool diamonds. I would like to thank the whole team of people that made that day for me and my fiancé an extra special day by supplying such an incredible ring which will stay with us forever. Also an even bigger thank you to Nina Michaels of Icecool diamonds that organised everything and was so so pleasant and helpful. Couldn’t ask for a better company representative. Thank you again.

Shane & Claire – West Sussex
(Bespoke Diamond Engagement Ring)

The ring is much more than OK and I am much more than pleased with the amazing service. I ended up with something even better than what
I was looking for. The band is thicker than I had imagined, the diamond appears to twinkle, I guess it’s the light catching different
surfaces of the cut, it looks great. The polished finish is in my opinion much better than the matt finish.
It’s a wonderful irony that the best personal service I’ve experienced is from a web based company (that would be from you).
I wish you and the new ICD every success; you deserve it from my experience. And I expect I’ll be back in a year or three for something else.

Clifford – Essex
(Bespoke Ring)

Victoria was over the moon with her ring and cannot believe how perfect it is. She said it was exactly what she had hoped for. Victoria has asked me to pass over to you her gratitude and says we will be using you for any further jewellery requirements. Congratulations on making a fantastic ring.

David – Liverpool
(Diamond Engagement Ring)

Thank you so much for all the time and effort you put into designing and making my engagement ring, we are both delighted and I’ve had loads of compliments and envious glances! Thanks also for guiding us ‘diamond novices’ through the choosing process, you took away all our stresses!
We look forward to seeing you again soon when we order our wedding rings.

Ben & Jen – London
(Bespoke Engagement Ring)

I am very impressed by your site, products and above all the customer service. Who says buying over the internet removed the personal touch.
I will certainly be telling all my friends about you? Your jewellery certainly seems to be very good value for money.

Margaret – Kent
(Circle Diamond Pendant)

I have been meaning to let you know that my son and partner became engaged on the 25th June. It was a surprise proposal at a U2 concert in Dublin and I am happy to say that his partner accepted, and absolutely adores the ring which he purchased from Icecool! By all accounts they had an unforgettable weekend in Dublin, and Icecool played a part in that! My son’s partner has said that, almost a month on, she still cannot stop looking at the ring! I am aware that it is not often positive feedback is received- usually it’s a negative by the way of complaint- so I hope you don’t mind me sending some positive feedback to Icecool!

Sylvia Kelly

Just to say that I got the pendant and it’s beautiful. Thank you for all of you help!

Tracy – Hertfordshire
(Diamond Pendant)

Thank you very much for an exceptional service. I definitely will visit you again.
A very impressed customer.

Lucy – Hampshire
(Diamond Ring)

I would just like to let you know that the delivery arrived this morning just after 9 o’clock!
The cross and earrings are beautiful. I am really pleased. Also the service and customer care were second to none.
Thank you so much.

Iris – Dorset

Hi there, would just like to acknowledge receipt, at 10:25am today, of the earrings I ordered only yesterday! I am absolutely delighted
with them and can only thank you most sincerely for the trouble you took to locate them for me in time for my daughter’s birthday,
which she will celebrate whilst away on holiday. I am seriously impressed with your service and will be
spreading the word about you amongst family and friends.
Thanks again to the young ladies involved in my purchase, you are a credit to yourselves and to your company.

M.C. Campbell – Scotland

I have recently received my order and just wanted to say how gorgeous it is and how impressed I was with the service I received from you. I have to admit I was a little concerned about how difficult it would be buying something as important and as expensive as a wedding ring over the internet but am delighted to say that it was so easy and as such would highly recommend it to anyone. I had a couple of questions before I ordered the ring and was impressed they were answered in an hour of emailing you and received the ring only two days after I ordered it and it was even better than the photo! I will definitely be checking out your website again. Thank you so much!

Katrina – Buckinghamshire
(Diamond Set Wedding Band)

Thank you for sorting my order out for me. It arrived yesterday morning and I’m well impressed, I will definitely be using Icecool again.
Once again thank you.

James – Surrey
(Diamond Studs)

Just to say I received the earrings on Saturday morning and was thrilled with them.
Thank you for your prompt and efficient service.

Jill – Mid Glamorgan
(Diamond Studs)

Just to say, I received as promised my order this morning- I am so pleased! The ring is beautiful and unexpectedly heavy!
The quality is amazing, thank you for delivering more than you promise! A very satisfied customer.

E Smiley – Belfast

Just thought I’d email you to let you know that I’ve received my ring and I’m absolutely thrilled with it! It’s more beautiful than I had imagined, I can’t stop myself from looking at it ha ha! Thank you so very much for all of your help, the standard of customer service you gave throughout all of my many queries was excellent. I will be making sure that I recommend Icecool to anyone wishing to purchase jewellery in the future. Once again thank you so much.

Donna – Nottingham
(Engagement Ring)

You Dream, we create” well, you certainly did just that for me! My heart-shaped ring is greatly admired wherever I go and I am deriving such great enjoyment wearing it. Once again, many thanks for all your patience, time and trouble. My husband found the whole process most interesting and exciting-from the first initial design, through to the model and the final exquisite result.

Mr. & Mrs. Rose – London
(Bespoke Ring)

Words fail me as to how beautiful the ring is.

Jean – Northamptonshire
(Bespoke Ring)